1. Who We Are
DropIn Labs
6130 Bryant Irvin Rd #1030
Fort Worth, TX 76132, United States
Email: hello@dropin-labs.com
Phone: 972-765-8352
We operate our online store through the Shopify platform, which provides us with the e-commerce infrastructure needed to sell our products to you.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
● Contact information: name, email address, phone number, billing and shipping address
● Account information: username and password, if you create an account
● Order information: products purchased, order history, payment confirmation details
● Communications: messages you send us via email, contact forms, live chat, or social media
● Marketing preferences: information you provide when subscribing to emails or SMS
2.2 Information Collected Automatically
When you visit our Site, we (and our service providers) automatically collect certain information about your device and usage, including:
● IP address and approximate location
● Browser type and version
● Device type and operating system
● Pages viewed, time spent on pages, and referring/exit pages
● Date and time of visit
● Cookies and similar tracking technologies (see our separate Cookie Policy)
2.3 Information from Third Parties
We may receive information about you from third-party services we use to operate our business, including:
● Shopify (our e-commerce platform and payment infrastructure)
● Google Analytics (website usage analytics)
● Meta Pixel (Facebook/Instagram advertising and analytics)
● Klaviyo (email and SMS marketing)
● Google Ads (advertising performance and targeting)
● Other analytics, advertising, or marketing technology providers we may adopt from time to time
